CarePort pharmacy fulfilment

Choose delivery or collection before your prescription goes to pharmacies.

CarePort lets you send an eRx to the pharmacy marketplace, compare accepted offers, choose substitutions, confirm sponsor or card payment, then track delivery or pickup status.

Offline

Live order updates when tracking is available.

TrackMarketplaceTimeline History Back to orders

Selected fulfilment

Not selected

Delivery requires a confirmed address and coordinates. Collection does not require a rider destination.

CarePort order

Not started

No CarePort order has been created for this encounter yet.

Safety gate

No eRx selected

Gateway blocks CarePort push when the eRx contains a recorded allergy conflict.

Send prescription to CarePort

Select an encounter, confirm the eRx, then choose home delivery or in-store collection.

Encounter

Select an encounter with an active pharmacy eRx to continue.

No active eRx is available for the selected encounter.

Marketplace preferences

Use sponsor / medical aidCoverage will be checked before checkout.Allow generic substitutionPatient can still choose the final option.Allow partial fulfilmentUseful when one item is unavailable.

Preferred patient payment method

Gap payment if sponsor does not fully cover

Not started

Sending to CarePort does not dispatch automatically. You still choose a pharmacy, review substitutions, confirm coverage/payment, and then track delivery or pickup.

Recent CarePort activity

Real order timeline events from the selected CarePort order.

No CarePort activity yet.